Terms and conditions

Overview

The information contained herein sets forth your rights and obligations with respect to the use of our site. These terms require the use of arbitration (on an individual basis only; i.e., case consolidations and class-actions are not permitted) in order to resolve disputes. Please review this document in its entirety before using our site in order to confirm your acceptance hereof. If you do not agree with all of these terms of service, then you are expressly prohibited from using the site and you must discontinue use immediately. You may not obtain services from Soflo Realtor AI unless you: (a) agree to these terms of service in their entirety; (b) are at least 18 years old; and (c) are not prohibited from accessing or using this website or any of this website’s contents or services by any applicable law, rule, or regulation.

Notice to parents

Our site is not intended for any children under the age of 18. We have implemented reasonable methods to restrict the ability of children under 18 to access our site. We urge you to monitor and supervise your children’s internet activities. If you are the parent or guardian and believe your child has provided us with personal information, please contact us at support@soflorealtor.ai to request deletion.

Agreement

These terms of service constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Soflo Realtor AI (“company”, “Soflo Realtor AI”, “we”, “us”, or “our”), concerning your access to and use of the soflorealtor.ai website, app.soflorealtor.ai website, as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the “site”). Supplemental terms and conditions or documents that may be posted on the site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these terms of service at any time and for any reason and any such modifications shall be effective immediately. We will alert you about any changes by updating the “last updated” date of these terms of service, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these terms of service to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised terms of service by your continued use of the site after the date such revised terms of service are posted.

Privacy

We care about data privacy and security. Please review our privacy policy. By using the site, you agree to be bound by our privacy policy, which is incorporated into these terms of service. Please be advised the site is hosted in Canada. If you access the site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the site, you are transferring your data to Canada, and you agree to have your data transferred to and processed in Canada.

Intellectual property rights

Unless otherwise indicated, the site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the site (collectively, the “content”) and the trademarks, service marks, and logos contained therein (the “marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The content and the marks are provided on the site “as is” for your information and personal use only. Except as expressly provided in these terms of service, no part of the site and no content or marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Site management

We reserve the right, but not the obligation, to: (a) monitor the site for violations of these terms of service; (b) take appropriate legal action against anyone who, in our sole discretion, violates the law or these terms of service, including without limitation, reporting such user to law enforcement authorities; (c) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your contributions or any portion thereof; (d) in our sole discretion and without limitation, notice, or liability, to remove from the site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (e) otherwise manage the site in a manner designed to protect our rights and property and to facilitate the proper functioning of the site.

Modifications and interruptions

We reserve the right to change, modify, or remove the contents of the site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our site. We also reserve the right to modify or discontinue all or part of the site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the site. We cannot guarantee the site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the site during any downtime or discontinuance of the site. Nothing in these terms of service will be construed to obligate us to maintain and support the site or to supply any corrections, updates, or releases in connection therewith.

Errors, inaccuracies, and omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, or offers. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend, or clarify information in the site or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the site or on any related website should be taken to indicate that all information in the site or on any related website has been modified or updated.

Disclaimer

The site is provided on an as-is and as-available basis. You agree that your use of the site and our services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the site and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations about the accuracy or completeness of the site’s content or the content of any websites linked to the site and we will assume no liability or responsibility for any (1) errors, mistakes, or inaccuracies of content and materials, (2) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the site, (3) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (4) any interruption or cessation of transmission to or from the site, (5) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the site by any third party, and/or (6) any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the site. We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the site, any hyperlinked website, or any website or mobile application featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you and any third-party providers of products or services. As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.

Relationship of the parties

Nothing contained in this agreement or your use of the site shall be construed to constitute either party as a partner, joint venturer, employee, or agent of the other party, nor shall either party hold itself out as such. Neither party has any right or authority to incur, assume or create, in writing or otherwise, any warranty, liability, or other obligation of any kind, express or implied, in the name of or on behalf of the other party, it being intended by both parties that each shall remain independent contractors responsible for its own actions.

No third-party beneficiaries

These terms are for your sole benefit and nothing herein, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these terms.

Site use

Provided that you are eligible to use the site, you are granted a limited license to access and use the site and to download or print a copy of any portion of the content to which you have properly gained access. We reserve all rights not expressly granted to you in and to the site, the content, and the marks.

Compliance

The site is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), unless you activate the corresponding tools. If your interactions would be subjected to such laws, you are responsible for activating all necessary tools or, if none available for your industry, you may not use this site. You may not use the site in a way that would violate the Gramm-Leach-Bliley Act (GLBA) or any other law or regulation applicable to you. The information provided on the site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

Types of accounts

We currently have three plans, a) RE AI Caller, b) RE AI Appointment Setter, and c) Partnership Program, the details of which can be reviewed here. Unless you are a partner in our partnership program, you are not authorized to advertise without the use of our branding. In all types of accounts, you may not represent in any way that Soflo Realtor AI is your company, that our technology is yours, or that you are not associated with Soflo Realtor AI. You hereby agree to comply with all terms of your selected plan, including your duty to watch all instructional videos in the RE AI Caller and RE AI Appointment Setter plans, prior to using our services. You understand that we do not guarantee good results and will not be liable for lack of results.

Confidentiality

All users agree that all code, inventions, algorithms, know-how, business, technical, and financial information disclosed to or discovered by the user in reference to Soflo Realtor AI, its software, and/or other confidential information (“confidential information”) constitute the sole property of Soflo Realtor AI. Users shall: (i) protect and safeguard the confidentiality of confidential information with at least the same degree of care as they would protect their own confidential information, but in no event with less than a commercially reasonable degree of care; (ii) not use the confidential information, or permit it to be accessed or used, for any purpose other than to exercise their rights or perform their obligations under this terms of service; and (iii) not disclose any such confidential information to any person or entity, except to their employees, contractors, and advisors who need to know the confidential information to assist them, or act on their behalf, in connection with the activities permitted under this terms of service.

Payment terms

All payments are final. You may determine your preferred payment method and are responsible for informing us of this preference at least two (2) business days before the payment due date. Otherwise, our payment system may automatically charge one of the cards on file that may not be your preferred payment method. For all credit or debit card payments you hereby consent to 1) having charges automatically charged to your credit or debit card on the due date, 2) authorizing us to collect the payment due (in full) by collecting on any/all credit or debit cards that are provided to us by you.

Additional fees

When using our software, you may be charged additional fees related to your use of our CRM and our AI, and by third parties to upgrade your account, on a per minute basis, and for emails and SMS. By agreeing to this terms of service, you hereby acknowledge you understand there are multiple additional fees associated with the use of our site.

User registration

You may be required to register with the site. You agree to keep your password confidential and will be responsible for all your account and password use. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

User representations

By using the site, you represent and warrant that: (a) all registration information you submit will be true, accurate, current, and complete; (b) you will maintain the accuracy of such information and promptly update such registration information as necessary; (c) you have the legal capacity and you agree to comply with these terms of service; (d) you are not a minor in the jurisdiction in which you reside; (e) you will not access the site through automated or non-human means, whether through a bot, script, or otherwise; (f) you will not use the site for any illegal or unauthorized purpose; and (g) your use of the site will not violate any applicable law or regulation. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the site (or any portion thereof).

Prohibited activities

You may not access or use the site for any purpose other than that for which we make the site available. The site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. As a user of the site, you agree not to:

• Systematically retrieve data or other content from the site to create or compile, directly or indirectly, a collection, compilation, database, or directory without our written consent.
• Trick, defraud, or mislead us and/or other users, especially in any attempt to learn sensitive account information such as user passwords.
• Circumvent, disable, or otherwise interfere with security-related features of the site, including features that prevent or restrict the use or copying of any content or enforce limitations on the use of the site and/or the content contained therein.
• Disparage, tarnish, or otherwise harm, in our opinion, us and/or the site.
• Use any information obtained from the site to harass, abuse, or harm another person.
• Make improper use of our support services or submit false reports of abuse or misconduct.
• Use the site in a manner inconsistent with any applicable laws or regulations.
• Engage in unauthorized framing of or linking to the site.
• Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material that interferes with any party’s uninterrupted use and enjoyment of the site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the site.
• Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
• Delete the copyright or other proprietary rights notice from any content.
• Attempt to impersonate another user or person or use the username of another user.
• Sell or otherwise transfer your profile.
• Upload or transmit any material that acts as a passive or active information collection or transmission mechanism, including gifs, 1×1 pixels, web bugs, cookies, or other similar devices.
• Interfere with, disrupt, or create an undue burden on the site or the networks or services connected to the site.
• Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the site to you.
• Attempt to bypass any measures of the site designed to prevent or restrict access to the site, or any portion of the site.
• Copy or adapt the site’s software, including Flash, PHP, HTML, JavaScript, or other code.
• Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the site.
• Use, launch, develop, or distribute any automated system, including any spider, robot, cheat utility, scraper, or offline reader that accesses the site, or using or launching any unauthorized script or other software.
• Use a buying or purchasing agent to make purchases on the site.
• Make any unauthorized use of the site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.

User data

We will maintain certain data that you transmit to the site for the purpose of managing the performance of the site, as well as data relating to your use of the site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

User-generated contributions

The site may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, “contributions”). Contributions may be viewable by other users of the site and through third-party websites. As such, any contributions you transmit may be treated as non-confidential and non-proprietary.

When you create or make available any contributions, you thereby represent and warrant that:

• The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your contributions do not and will not infringe the proprietary rights of any third party.
• You are the creator and owner of or have the necessary licenses to use and authorize us to use your contributions in any manner contemplated by the site and these terms of service.
• You have the written consent of each identifiable individual person in your contributions to use their name or likeness.
• Your contributions are not false, inaccurate, or misleading.
• Your contributions are not unsolicited advertising, pyramid schemes, chain letters, spam, or other forms of solicitation.
• Your contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable.
• Your contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
• Your contributions do not advocate the violent overthrow of any government or incite harm against another.
• Your contributions do not violate any applicable law, regulation, or rule.
• Your contributions do not violate any third party’s privacy or publicity rights.
• Your contributions do not contain any material that exploits people under 18 in a sexual or violent manner.
• Your contributions do not violate any law concerning child pornography or intended to protect minors.
• Your contributions do not include offensive comments connected to race, national origin, gender, sexual preference, or disability.
• Your contributions do not violate, or link to material that violates, any provision of these terms of service.

Any use of the site in violation of the foregoing violates these terms of service and may result in termination or suspension of your rights to use the site.

Contribution license

By posting your contributions to any part of the site or linking your account from the site to any of your social networking accounts, you automatically grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide license to host, use, copy, disclose, sell, resell, publish, broadcast, archive, store, publicly perform, display, reformat, translate, transmit, excerpt, and distribute such contributions for any purpose. This includes use of your name, company name, and trademarks you provide.

You waive all moral rights in your contributions and warrant that moral rights have not otherwise been asserted in your contributions. We do not assert ownership over your contributions. You retain full ownership of your contributions and associated rights. We are not liable for any statements in your contributions and you agree not to hold us liable for any such content. We have the right to edit, re-categorize, or delete any contributions at our discretion, without obligation to monitor them.

Guidelines for reviews

You may leave reviews or ratings on the site. When posting a review, you must:

• Have firsthand experience with the person/entity being reviewed.
• Not use offensive, abusive, racist, or hate language.
• Not reference illegal activity.
• Not be affiliated with competitors if posting negative reviews.
• Not make false or misleading statements.
• Not organize campaigns encouraging positive or negative reviews.

We reserve the right to accept, reject, or remove reviews at our discretion. Reviews do not represent our views. By posting a review, you grant us a license to use the content related to reviews.

Submissions

Any questions, comments, suggestions, ideas, feedback, or other information regarding the site provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights and shall be entitled to the unrestricted use and dissemination of these submissions without acknowledgment or compensation to you. You waive all moral rights to any submissions and warrant that they are original or that you have the right to submit them.

Mobile application use license

If you access the site via a mobile application, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the mobile application on devices you own or control, and to access and use the application strictly in accordance with these terms of service.

You shall not:

• Decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the application.
• Make any modification, adaptation, enhancement, or derivative work from the application.
• Violate any applicable laws in connection with use of the application.
• Use the application for commercial enterprise or purpose it wasn’t designed for.
• Make the application available over a network for multiple devices/users simultaneously.
• Use the application to create a competing product or service.
• Send automated queries or unsolicited emails using the application.
• Use our interfaces or intellectual property to develop applications or devices for use with the application.

Terms for Apple and Android devices

The following terms apply when you use a mobile app obtained from the Apple Store or Google Play:

• You may use the app on devices with Apple iOS or Android systems in accordance with usage rules of the app store.
• We provide maintenance and support for the app; app stores are not obligated to support the app.
• In case of app defects, you may notify the app store, which may refund the purchase price (if any), but the store has no other warranty obligation.
• You are not located in a U.S. government embargoed country or on a prohibited party list.
• You must comply with third-party agreements (e.g., data use agreements with your carrier).
• App stores are third-party beneficiaries of this license and may enforce these terms against you.

Social media and third-party accounts

You may link your site account to third-party accounts (e.g., Facebook, Google) by providing login info or authorizing access. You represent that you’re entitled to provide such info and authorize access without breaching any agreement or requiring us to pay fees. We may access and store content from your third-party account, including friend lists and profile data, and may receive updates from those accounts.

You may disconnect third-party accounts at any time. Note: Your agreement with such services governs your use of third-party content. We are not responsible for any social media content accessed through the site. We may access your contact lists to notify you of contacts also registered with the site.

Third-party websites and content

The site may link to or display content from third-party websites (“third-party content”). We do not monitor, endorse, or control third-party websites or content. If you access or use such content, you do so at your own risk. We are not responsible for third-party websites’ policies, products, or content.

Purchases through third-party websites are made at your own risk and we are not responsible for those transactions. You agree to hold us harmless from any loss or harm from such transactions or content.

Third-party marketing services

We use third-party services for email and SMS marketing. Additional fees apply for third-party SMS, emails, and call services.

Compensation for recommendations of third parties

We may receive fees or compensation from service providers or vendors for purchases made from links or recommendations on our site or membership program.

Term and termination

These terms remain in effect while you use the site. We may, at our sole discretion and without notice, deny access to the site for any reason, including violation of these terms. We may suspend or delete your account and any content posted by you at any time without warning.

If your account is terminated, you are prohibited from registering again. We reserve the right to take legal action for violations.

Governing law and binding arbitration

a. Governing law: These terms are governed by the laws of the State of Florida, USA, without regard to conflict of law principles.

b. Informal negotiations: Before arbitration, parties agree to try resolving disputes informally for 30 days.

c. Binding arbitration: Disputes not resolved informally will be settled by arbitration through the American Arbitration Association in Palm Beach County, Florida. The language is English. Arbitrators will follow Florida law and provide written decisions. If you prevail, we will cover reasonable legal fees. Class actions and consolidations are prohibited.

d. Restrictions: Arbitration is only for individual disputes. Class actions and representative actions are not allowed.

e. Small claims option: You may pursue a claim in small-claims court instead of arbitration if you notify us within 90 days of the dispute.

f. Time to commence action: Disputes must be filed within one year. If unenforceable, court jurisdiction will apply as outlined.

g. Exceptions: Disputes about intellectual property, theft, or injunctive relief are exempt from arbitration and handled in court.

Limitations of liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the site, even if we have been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever and regardless of the form of the action will at all times be limited to $500.00 USD. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers or limitations may not apply to you, and you may have additional rights.

Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your contributions; (2) use of the site; (3) breach of these terms of service; (4) any breach of your representations and warranties set forth in these terms of service; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the site with whom you connected via the site.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

No legal, tax, financial, or other advice provided

Soflo Realtor AI, along with its members, managers, officers, directors, employees, subsidiaries, affiliates, licensors, service providers, and agents (collectively “company”, “we”, or “us”) are not lawyers, accountants, or financial advisors, and nothing contained on the site or in any membership program is intended to be legal, financial, or tax advice. We do not make any guarantees about your ability to achieve results or earn money with our ideas, tools, or strategies. What we guarantee is your satisfaction with our training. Nothing on this site or in our content or tools is a promise of results or future earnings. Any financial examples are illustrative and not promises of earnings. Always consult a professional before making financial, legal, or business decisions. You are solely responsible for your decisions and actions, and you agree not to hold us liable for them.

Electronic communications, transactions, and signatures

Visiting the site, sending us emails, and completing online forms constitute electronic communications. You consent to receive such communications, and you agree that all agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement for written communication. You agree to the use of electronic signatures, contracts, orders, and records, and electronic delivery of notices and records of transactions initiated by us or via the site. You waive any rights under laws requiring non-electronic records or original signatures.

Force majeure

We shall not be responsible for delays or failures caused by factors beyond our control, including war, weather, strikes, floods, fires, acts of God, terrorism, or third-party failures.

Assignment

We may assign any or all of our rights or obligations to third parties. You may not assign your rights or delegate duties without our prior written consent, and any attempt will be void.

Partial invalidity

If any part of these terms is deemed invalid, illegal, or unenforceable, the remaining provisions will continue in full force.

No waivers

Our failure to enforce any right under these terms is not a waiver of that right in the future.

Entire agreement

These terms of service constitute the entire agreement between you and Soflo Realtor AI and govern your use of the site. They supersede all prior agreements or communications. You may be subject to additional terms and policies when using certain parts of the site. We may revise these terms at any time by updating this page. Your continued use of the site confirms your acceptance of any changes.

Contact information

Soflo Realtor AI
Email: support@soflorealtor.ai
Phone: 1 (877) 872-0031